First Visit

Your first orthodontic appointment.

Your first visit to our orthodontic office is an exciting time! It's a chance for us to get acquainted, and for you to learn about the treatments and services we offer. When you walk in the door, you may notice that our office looks similar to your regular dentist's office; what we do here, however, is different. It all starts with the initial consultation.

What to expect at your initial consultation

When you arrive, please attend the reception desk and give them your completed patient information form. You can download the form here.

The appointment will take approximately 20 minutes. An orthodontic assistant will ask you some initial questions, and then Dr Peters will conduct an assessment of your teeth, jaws and face and will discuss his initial findings with you, including whether orthodontic treatment is warranted at this time. An x-ray referral, for some orthodontic x-rays of the teeth and jaws, may be given. You will have an opportunity to ask questions and to outline anything that may concern you about your teeth and smile.

There is no fee for this initial appointment.

What to expect after your initial consultation

If orthodontic treatment is indicated at this time, diagnostic records (which may include models of the teeth, x-ray analysis and digital photographs of the face and teeth) will be required before treatment commences. These records are essential for final diagnosis and treatment planning. Combined with the information gathered at your initial consultation, these diagnostic records assist the orthodontist to accurately diagnose your orthodontic issues and develop your personalised treatment plan.

It may be possible to take diagnostic records at the initial consultation if you wish, or alternatively a subsequent appointment may be made. There is a fee for diagnostic records which will be discussed with you at the initial consultation before proceeding. The fee is payable on the day the diagnostic records are taken.

After completing his analysis of the diagnostic records, Dr Peters will meet with you again to discuss your treatment options and explain the different types of treatment and next steps. We recommend that anyone involved in the treatment decision attend this informative appointment.

You may be shown a series of short animations illustrating the different treatment options being discussed, as well as a detailed explanation of Dr Peters findings. This discussion will include an exact treatment fee and an estimate of the treatment time needed to achieve the desired result. This appointment is a good time to highlight any questions you might have about treatment. There is no additional fee for this treatment planning discussion appointment.

We offer a range of extended payment plans – refer to the "financial" tab on this website or ask for further information when you come in.

In some cases, depending on the developmental stage of the teeth and jaws, treatment may not be recommended until later. If this is the case, we'll advise you to return for a periodic checkup, until we determine that it's the best time to start.

Whether you're starting now or later, this is the best time to ask questions about the process. We can talk about available treatment choices, answer general questions about what to expect at the different stages of the process, and discuss any of the following:

  • Can orthodontic treatment benefit me (or my child)?
  • What general procedures will be used to correct the problem?
  • Are any options available (or recommended) for my treatment?
  • Should I get treatment now, or is it better to wait?Will tooth extraction be necessary?
  • How much does treatment cost? Are payment plans available?
  • How long to you expect treatment to take? 

When you leave our office, we think you'll have a better understanding of how we can help you get the best possible smile. So why not take the first step now — call us for a consultation and let our team take care of you!

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